Authorised service partner

Photo and video equipment service

Products distributed by Next77 are serviced by F-Service — a photo and video equipment repair centre with a specialist technical facility near Krakow, Poland.

F-Service — service for Next77 brands

F-Service is an authorised Godox service centre and also handles equipment from brands including Quadralite, Irix, Genesis Gear, Delta, Cokin, Brinno, MagMod, Pixel and Jinbei. It provides warranty and post-warranty repairs for individual customers and B2B partners.

From an RMA request to equipment return

Submit a repair online to receive an RMA number. Following diagnosis, you receive a quotation for approval before the equipment is repaired and tested. The returned product includes a technical report and a six-month warranty covering the service and replaced parts.

Specialist facilities and online status

The service centre uses ESD workstations and performs component-level PCB and SMD electronics repairs, optical calibration and LED lighting checks. Repair status, history and documentation are available online around the clock.

Submit or check a repair

Go directly to the F-Service repair system or learn more about the service centre and its facilities.

Service frequently asked questions

How do I submit equipment for repair?

Submit your request online through the F-Service system. You will receive an RMA number that lets you track the repair process.

Will I know the repair cost before work begins?

Yes. Following diagnosis, F-Service sends you a quotation for approval and begins a paid repair only after it has been accepted. Diagnosis is free when the repair is completed by the service centre.

What warranty covers the repair?

F-Service provides a six-month warranty covering the completed service and replaced parts.